Gidney Plumbing & Heating - GDPR Full Statement

Thank you for visiting Gidney Plumbing & Heating Ltd. We take your privacy very seriously, and the protection of your personal data is important to us.

Collection and Processing of Personally Identifiable Information (personal data), PII, is any information relating to a person that can be used to directly or indirectly identify that person.

We will only collect or process any personal data which you have voluntarily provided by completing our online Contact Form. We will only use this information to respond to your enquiry and to provide services requested by you.

Collection and Processing of Personally Identifiable Information (personal data)

PII is any information relating to a person that can be used to directly or indirectly identify that person. We will only collect or process any personal data which you have voluntarily provided by completing the Contact Form on our web page. We will only use this information to respond to your enquiry and to provide services requested by you. If we share this information with any third parties it will only be in connection with providing services to you which you have requested. In this instance, any information about third parties involved in delivering your services will be provided within the service contract and terms of business agreed between us at the time of engaging our services. You can request to see any personal data we are storing about you at any time. If you wish to do this please email us at enquiries@plumbinginsuffolk.com

Cookies

Our website uses “cookies”. These are designed to make our website more effective, secure and user-friendly. Cookies are small text files that are placed on your hard drive and stored by your browser. Most of the cookies we use are “session cookies” and are automatically deleted at the end of your visit. They do not cause any damage to your computer or contain any viruses.

Google Analytics

This website uses Google Analytics. These are services of Google, and also contain cookies, used to enable analysis of the way in which you interact with our website, generate reports for the site operator relating to website activities and to provide other services in connection with website and internet use. Information generated by the cookies on our website could be transferred to and stored on a Google server in the U.S. Google will anonymise this detail, so that your IP address is not identifiable. Google complies with all data protection legislation relating to transfer of data outside of the EU. Security of your data

The data disclosed by you is protected by us through suitable technical and organisational means in order to protect it against accidental or intentional manipulation, loss, destruction or access by individuals not authorised to access this data. We check our security measures on an ongoing basis. Your trust is very important to Gidney Plumbing & Heating Ltd, and we wish to be completely transparent at all times with respect to any interactions that we have with you, whether through the website or any other means. Therefore, we are happy to answer any questions you may have with respect to processing of your data. If you still have any concerns or any further questions please contact us by phone, email or by using our online contact form.

 

See What Our Customers Say About Us

New radiators and kitchen “Honest, upfront and reliable. He is an excellent guy.”
Customer in Ipswich
Repaired leaking bath pipework “Came at the drop of a hat through recommendation. Work was completed with dialogue throughout so l could see and check the work. Now just need a plasterer!” May 2020
Customer in Bury St Edmunds
Replaced drinking water tap. "I am a retired plumber (lead and copper). It galls me to get a company in to do something which I could have done myself. But I would recommend this company to others." April 2020
Customer in Stowmarket
Replaced leaking unvented hot water cylinder and serviced oil fired boiler. "Professional + clean + very pleased they could fix my problem + keep me safe as I'm shielding." July 2020
Customer in Bury St. Edmunds
Water cylinder replaced due to split in old one and water dripping through ceiling “Prompt emergency response. Follow up work completed soon after, friendly, professional tided up thoroughly, fair price.”
Repeat Customer in Bury St Edmunds
Fixed leaking toilet, basin waste and valves inside cistern. “Phoned re leak and issues and Lewis was with us that morning. Great work, good price and a lovely chap. 100% recommended.” April 2020
Customer in Stowmarket
Toilet parts replaced on two toilets “Great service. Speedy and efficient.”
Customer in Bury St. Edmunds
Fixed upstairs basin tap & waste and did flow test for Anglian Water. “Excellent service + all work completed to a very high standard.”
Repeat Customer in Stowmarket
Serviced boiler-replaced immersion an unvented cylinder "Very efficient and friendly service completed on the day and within timescales promised - as usual." April 2020
Repeat Customer in Bury St Edmunds

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